TERMS OF SERVICE

Legacy Interviews

Terms of Service & Privacy Policy

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Legacy Interviews website (the "Website"), operated by Articulate Ventures LLC DBA Legacy Interviews ("Legacy Interviews", "we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

2. Services Description

Legacy Interviews provides video recording services to document personal histories of individuals and couples. Our services are intended for customers in the United States and Canada.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Legacy Interviews and is protected by United States and international copyright, trademark, and other intellectual property laws.

Unauthorized use, reproduction, modification, distribution, transmission, republication, display, or performance of the content on this Website is strictly prohibited.

4. Payment Terms

4.1 Payment Methods

We accept payment via credit cards, checks, and Bitcoin.

4.2 Deposits

When booking an in-person interview, a non-refundable deposit is required to secure your appointment.

4.3 Refund Policy

We offer a full refund for any services not utilized, less the cost of processing the return. If a client has selected a date for their in-person interview, we will not return the deposit.

5. Privacy and Data Collection

5.1 Personal Information

We collect personal information including names, email addresses, and phone numbers when you request our services. This information may be used for marketing purposes.

5.2 Analytics

We use Google Analytics to track and analyze website usage. This may involve the use of cookies or similar tracking technologies.

5.3 Third Parties

We do not share your personal information with third parties except as required to provide our services (such as payment processing).

6. User Conduct

When using our Website, you agree not to:

  • Use the Website in any way that violates any applicable local, state, national, or international law

  • Attempt to interfere with the proper functioning of the Website

  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

  • Use the Website to transmit any advertising or promotional material without our prior written consent

7. Limitation of Liability

To the maximum extent permitted by law, Legacy Interviews shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Website or services

  • Any unauthorized access to or use of our servers and/or any personal information stored therein

  • Any interruption or cessation of transmission to or from the Website

8. Indemnification

You agree to defend, indemnify, and hold harmless Legacy Interviews, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located within Missouri.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Articulate Ventures LLC DBA Legacy Interviews 1034 S Brentwood Blvd Suite 1680 St. Louis, MO stories@legacyinterviews.com 314-866-2991

Last updated: May 14, 2025

Last updated: May 14, 2025

1. Introduction

This Privacy Policy describes how Articulate Ventures LLC DBA Legacy Interviews ("Legacy Interviews," "we," "us," or "our") collects, uses, and discloses your information when you use our website (www.legacyinterviews.com), services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, postal address, phone number, and other similar contact information.

  • Payment Information: When you make a purchase, we collect payment method details (credit card information, check information, or Bitcoin wallet information). Note that payment processing is handled by secure third-party payment processors, and we do not store complete credit card information on our servers.

  • Content: Information you provide when completing questionnaires or forms prior to your interview session.

  • Communications: Information you provide when you communicate with us, including customer support inquiries.

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Device Information: Information about your computer, mobile device, or other device used to access our services, including IP address, browser type, operating system, and device identifiers.

  • Usage Information: Information about how you use our website, including pages visited, time spent on pages, links clicked, and actions taken.

  • Cookies and Similar Technologies: We use Google Analytics and similar technologies to collect information about your browsing activities over time. See our "Cookies and Tracking Technologies" section below for more details.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services

  • Process transactions and send related information including confirmations, invoices, and receipts

  • Communicate with you about our services, including appointment reminders and service updates

  • Send marketing communications, including promotions about our services that may be of interest to you

  • Respond to your comments, questions, and requests

  • Monitor and analyze trends, usage, and activities in connection with our services

  • Improve and develop new products and services

  • Protect against, identify, and prevent fraud and other illegal activity

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (such as payment processors, email service providers, and analytics providers).

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Your Consent: When you have otherwise consented to such sharing.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

5.1 Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Remember your preferences and settings

  • Understand how you interact with our website

  • Improve your user experience

  • Enable certain functions of the website

5.2 Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect and analyze information about the use of our website. You can learn more about Google's privacy practices at https://policies.google.com/privacy.

5.3 Social Media Advertising

We use social media advertising platforms, including Facebook Ads, which may collect information about your activities on our website through cookies or similar technologies for the purpose of providing targeted advertising. These services may track your activities across different websites and online services.

6. Your Rights and Choices

6.1 Access and Control

You may access, update, or delete your personal information by contacting us directly at stories@legacyinterviews.com. We will respond to your request within a reasonable timeframe.

6.2 Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

6.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.

7. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Articulate Ventures LLC DBA Legacy Interviews 1034 S Brentwood Blvd Suite 1680 St. Louis, MO stories@legacyinterviews.com 314-866-2991

PRIVACY POLICY